Punta Cana - Exclusive Collection Space Dominican Republic

We had an absolutely wonderful stay at Club Med Punta Cana and left with so many beautiful memories. Everything was there for a perfect holiday: the infrastructure is beautiful, the resort has been renovated, the atmosphere is fantastic, and it is the perfect place to relax, enjoy and disconnect.

A special mention to Chef de Village Abdel and Chef de Village Adjoint Lucas, who lead an amazing team with so much energy, kindness and professionalism. You can really feel the positive atmosphere they create throughout the resort.

But for us, what truly made this stay outstanding was the Mini Club. ❤️

The team there is simply incredible. They bring so much joy, energy and happiness to the children — and, through them, to the parents too. Our children were so happy every day, and seeing them run to the Mini Club and jump and hug all GOs gave us a fantastic feeling (#Timothe).

A huge thank you to:

Davidson
Djerson
Wismy
Samuel
John
Banana
Kiki
King
Vladimir
Japhet
And all others of course!

Your energy, kindness, patience and genuine care for our children really made a difference. You are a big part of what makes Club Med Punta Cana so special. ❤️

We came for the beautiful resort, but we will remember the people and the happiness they brought to our family the most.

Thank you to the whole team for an unforgettable holiday. We will definitely be back! ☀️🌴❤️

Great resort, lots of fun activities to do including lessons on sailing, kitesurfing, archery which we tried. Plenty of kayaks and snorkelling equipments available for guest use which are included in the resort fee. Food was great with lots of options. Night entertainments were excellent.
Would recommend this resort for families with children!

Let me start by saying we keep coming back to Club Med Punta Cana because we absolutely love it. This was our 10th year here! Over the past decade, we’ve made friends from all over the world, staying in touch throughout the year and even coordinating our vacation weeks so we can visit together.

While we will definitely be back, there are a few operational areas that desperately need attention:

Arrival & Check-In Issues

Pre-Check-In Glitch: Every year, I receive an email to "pre-check in" and link a credit card to open our resort account. Every year, without fail, the system fails upon arrival, and I am sent back to the front desk to re-open the account manually.

Room Assignments: For the past 4 years I book a Zen room for my husband and me, and a Family Deluxe room for son and daughter (now 20-year-old twins). Given the open-concept floor plan of the Zen rooms (open bed/bathroom and shower), they are clearly designed for couples—not adult siblings. Despite calling customer support months in advance for the past few years to confirm the desired configuration, this year the front desk "upgraded" my kids into a Zen room right next to us. When we pointed out why that wouldn't work, they relocated the kids to the furthest building on the opposite side of the resort.

The pre-arrival/arrival process needs some love and attention to match the rest of the resort's high standards.

Communication, Dining & Bars

Communication: The Club Med app, GO team announcements, and WhatsApp updates are stellar. We always knew what was happening around the village.

Dining & Ambience: The newly redesigned main restaurant is absolutely gorgeous! While it’s a shame it took a literl fire to trigger the rebuild, the update is incredible, and the food remains consistently great. The upgraded bar area with abundant seating is another fantastic improvement.

Bar Service & Beer Selection: One noticeable downside at the bar is the included beer selection. The only complimentary option is "Presidente", which is served not really cold and simply isn't great quality. While there are paid upgrade options, having to pay extra for a decent, cold beer feels counterintuitive at an all-inclusive resort.

Shout-Outs & Special Thanks

Miguel (Chef de Sport): Always makes us feel so included and warmly welcomed.

Ramon & Jermaine (Tennis GOs): Consistently solid and foundational at the tennis club!! Our family looks forward to playing with them every single year.

Hector (La Cava): Not a GO, but he takes exceptional care of our family table every time. We are so thankful for him!

Bouchra (The Spa): I booked a 50-minute deep tissue massage, and this wonderful lady has magic hands!

Despite the front-desk hiccup and the warm beer, we love our Club Med family and are already looking forward to our next visit!

About Jorge : First time playing Golf, had the best tutor. Really kind and had a great time. No stress, no pressure, just take pleasure in the sports. Super expérience.