Cancún Mexico

The GO team is absolutely amazing! They are full of energy, friendly, and always make every activity fun and unforgettable. Their warmth and enthusiasm truly make the vacation special.

We went in the second week of September. There were very few kids. Club Med Cancun wasn't crowded, the food was unimaginably good, our room was clean and comfortable, the staff was friendly and helpful, the facilities were clean and well maintained, our excursions were great, and we can't wait to go back. As others have mentioned, it's quite a walk from one end to the other, but they have golf carts (Boogies) that have on/off stops if you're making the trip from Reception to the Dive Center dock, or anywhere in between. Going the other direction towards the trapeze, you pretty much have to walk, unless you ask nicely for them to take you. The Dive Center Office for bookings is by the new water slides, sailing, and Taco Arte, but their dock facility is further away. We didn't dive this trip, but we scoped it out. If the season is right, I highly recomment the 'snorkeling with Whalesharks,' and the Cenote excursions. This was our first trip to Cancun, and we were surprised at the modern airport. We were happy we paid for the airport transportation. The regular taxi drivers might be cheaper, but no thank you. Our drivers were nice, and the vans were clean and newer. Upon arrival at the airport, the Club Med rep. was wearing a Club Med shirt and was holding a sign along side dozens of other hotel reps. in a designated area. Upon leaving at the airport, they have dozens and dozens of kiosks to get your boarding passes and luggage tags by scanning your passport. The kiosks are for multiple airlines, you just touch screen your's, then you go to your airline's counter for the bag drop and final check. For the off season price, you can't beat it. One more thing; you can book the two 'premium' dinner restaurants from a phone app, or from the tablet in your room. They are Taco Arte, and La Estancia. Taco Arte closed after we had lunch there for renovations, so we didn't get to have dinner there, but lunch was an excellent buffet. La Estancia has great steaks. They didn't take reservations at the restaurants anymore.

Food great to exceptional at all times, kudos to the avocado guy at Taco Arte ( buttery like with a show to go along)

Lime margaritas (no salt) a winner every time (and I mean every time!)

Great people, great service (restaurants, bars, reception, cleaning, technicians, towels attendant, lifeguards, drivers …

Special mentions:
Felipe, Jason & Hugo, Julia (reception), Patricia (Aguamarina’ smile), Hamzah and more

Another great Cancún trip under the books!!! All thanks to Hector and the great staff at Club. Hector was amazing from start to finish of our day pass and I couldn’t have asked for better service. As the only person familiar with the property in a group of 7 Hector was a gem. From having lunch with us to being sure to send us off with lots of love and anticipation for our return.

Hector was outstanding!!! Come to club med & ask for Hector he took care of us the entire time. Everything was amazing here, all the food was fresh and amazing.