Privacy Policy

Privacy Policy

Purpose of this privacy policy

This Privacy Policy aims to give you information on how we collect and process your personal data, including any data you may provide through this website or via any other means (such as over the telephone) when you purchase travel services, when you join our membership, sign up to our newsletter, when you take part in a competition etc.
This website is not intended for children and the only circumstances in which we collect data relating to children, is
where you make a booking of travel services or complete your easy arrival check-in and you have children in your
party.
It is important that you read this Privacy Policy together with any other privacy notice or fair processing notice we
may provide on specific occasions when we are collecting or processing personal data about you so that you are
fully aware of how and why we are using your data. This Privacy Policy supplements the other notices and is not
intended to override them. See more on our Privacy Policy.

1 - General Information

In what assumptions does this Charter apply?

Changes to the Privacy Policy and your duty to inform us of changes

We keep our Privacy Policy under regular review. This version was last updated on May 2024 and historic versions
can be obtained by contacting us. It is important that the personal data we hold about you is accurate and current.
Please keep us informed if any of the details you provide to us should change, during the course of your relationship
with us. See more on our Privacy Policy.

What Data is collected by Club Med?

Third-party links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling
those connections may allow third parties to collect or share data about you. We do not control these third-party
websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit. See more on our Privacy Policy

2 - Data Collection

How do we use the Data we collect?

The data we collect about you

(A) Identity Data
This includes data relating specifically to your identity, such as your first name, maiden name, last name
or similar identifier, title, date of birth.
(B) Contact Data
This includes data relating to how you may be contacted, such as your billing address, email address and
telephone numbers.
(C) Financial Data
This include data relating to your means and methods of payment, such as your bank account and payment
card details.
(D) Transaction Data
This includes data relating to the transactions you have carried out with us, such as details about payments
to and from you and other details of products and services you have purchased from us.
(E) Technical Data
This includes more technical data that we may obtain when you make use of our website, such as your
internet protocol (IP) address, your login data, browser type and version, time zone setting and location,
3
browser plug-in types and versions, operating system and platform and other technology on the devices
you use to access this website.
(F) Profile Data
This includes the data that we receive when you create a profile on our website and make use of that
profile, such as your email address and password, purchases made by you, your interests, preferences,
feedback and survey responses.
(G) Usage Data
This includes information about how you use our website, products and services.
(H) Marketing and Communications Data
This includes your preferences in relation to whether or not you want to receive marketing from us and our
third parties and also your communication preferences

How long do we keep your Data?

How we use your personal data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in
the following circumstances:
• Where we need to perform the contract we are about to enter into or have entered into with you.
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and
fundamental rights do not override those interests.
• Where we need to comply with a legal or regulatory obligation
See more on our Privacy Policy

What are the categories of recipients of your Data?

Data security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost,
used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data
to those employees, agents, contractors and other third parties who have a business need to know. They will only
process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any
applicable regulator of a breach where we are legally required to do so. See more on our Privacy Policy

aerial view of Club Med in Sicily

List of Supplier Cookies on the Club Med Website

This list is regularly updated by Club Med; last updated: January 2026.

Publisher: Club Med
Purpose: Cookies and data strictly necessary for the operation of the website

Cookie retention period: Up to 25 months

Publisher: AB Tasty 2.0
Purposes:
• Create a profile to display personalised content
• Develop and improve products
• Measure content performance
• Select personalised content
• Store and/or access information on a device

Cookie retention period: Up to 25 months

Publisher: Atlas
Purposes:
• Create a personalised advertising profile
• Create a profile to display personalised content
• Develop and improve products
• Use market research to generate audience insights
• Measure advertising performance
• Measure content performance
• Select personalised advertisements
• Select standard advertisements
• Select personalised content
• Store and/or access information on a device

Cookie retention period: Up to 25 months

Publisher: BIDSWITCH GmbH

Purposes:
• Create a personalised advertising profile
• Create a profile to display personalised content
• Develop and improve products
• Use market research to generate audience insights
• Measure advertising performance
• Measure content performance
• Select personalised advertisements
• Select standard advertisements
• Select personalised content
• Store and/or access information on a device
• Use precise geolocation data

Cookie retention period: Up to 25 months

Publisher: Bing Ads
Purposes:
• Create a personalised advertising profile
• Create a profile to display personalised content
• Develop and improve products
• Use market research to generate audience insights
• Measure advertising performance
• Measure content performance
• Select personalised advertisements
• Select standard advertisements
• Select personalised content
• Store and/or access information on a device

Cookie retention period: Up to 25 months

Publisher: Contentsquare (CS)

Purpose: Audience measurement and tracking the performance of digital user journeys

Cookie retention period: Up to 25 months

Publisher: Facebook

Purpose: Store and/or access information on a device

Cookie retention period: Up to 25 months

Publisher: Freespee

Purposes:
• Tracking the performance of omnichannel customer journeys
• Audience measurement and tracking digital journey performance
• Personalisation and optimisation of your browsing experience and our content

Cookie retention period: Up to 25 months

Publisher: Google Analytics (GA)

Purposes:
• Audience measurement and tracking the performance of digital user journeys
• Personalisation of our advertisements on partner websites

Cookie retention period: Up to 25 months

Publisher: Google Cloud Privacy (GCP)

Purposes:
• Tracking the performance of omnichannel customer journeys
• Audience measurement and tracking digital journey performance
• Creation of a user profile for personalisation and targeting purposes

Cookie retention period: Up to 25 months

Publisher: Google Advertising Products

Purposes:
• Create a personalised advertising profile
• Select personalised advertisements
• Store and/or access information on a device
• Create a profile to display personalised content
• Develop and improve products
• Use market research to generate audience insights
• Measure advertising performance
• Select standard advertisements
• Select personalised content
Cookie retention period: Up to 25 months

Publisher: Microsoft (Bing Ads)

Purposes:
• Create a personalised advertising profile
• Select personalised advertisements
• Store and/or access information on a device
• Create a profile to display personalised content
• Develop and improve products
• Use market research to generate audience insights
• Measure advertising performance
• Select standard advertisements
• Select personalised content
Cookie retention period: Up to 25 months

Publisher: Sizmek by Amazon

Purposes:
• Create a personalised advertising profile
• Select personalised advertisements
• Store and/or access information on a device
• Develop and improve products
• Use market research to generate audience insights
• Measure advertising performance
• Select standard advertisements

Cookie retention period: Up to 25 months

Publisher: Taboola Europe Limited

Purposes:
• Create a personalised advertising profile
• Create a profile to display personalised content
• Develop and improve products
• Measure advertising performance
• Measure content performance
• Select personalised advertisements
• Select standard advertisements
• Select personalised content
• Store and/or access information on a device

Cookie retention period: Up to 25 months

Publisher: TradeDoubler AB

Purposes:
• Create a personalised advertising profile
• Select personalised advertisements
• Store and/or access information on a device
• Create a profile to display personalised content
• Develop and improve products
• Use market research to generate audience insights
• Measure advertising performance
• Select standard advertisements
• Select personalised content

Cookie retention period: Up to 25 months

Publisher: TripAdvisor LLC

Purposes:
• Create a personalised advertising profile
• Select personalised advertisements
• Store and/or access information on a device
• Create a profile to display personalised content
• Develop and improve products
• Use market research to generate audience insights
• Measure advertising performance
• Select standard advertisements
• Select personalised content

Cookie retention period: Up to 25 months

Publisher: Xandr, Inc.

Purposes:
• Create a personalised advertising profile
• Select personalised advertisements
• Store and/or access information on a device
• Use precise geolocation data
• Develop and improve products
• Measure advertising performance
• Select standard advertisements

Cookie retention period: Up to 25 months

Publisher: YouTube

Purposes:
• Create a personalised advertising profile
• Create a profile to display personalised content
• Develop and improve products
• Use market research to generate audience insights
• Measure advertising performance
• Measure content performance
• Select personalised advertisements
• Select standard advertisements
• Select personalised content
• Store and/or access information on a device

Cookie retention period: Up to 25 months

Publisher: TikTok Advertising

Purposes:
• Create a personalised advertising profile
• Select personalised advertisements
• Store and/or access information on a device
• Create a profile to display personalised content
• Develop and improve products
• Use market research to generate audience insights
• Measure advertising performance
• Select standard advertisements
• Select personalised content

Cookie retention period: Up to 25 months

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