From the minute you make your reservation to the big day, Club Med is with you every step of the way to prepare your trip without any stress. Discover unmissable services that will help you fully enjoy your Club Med experience! If you opt-in to receive our communications, the entirety of these services will be sent to you by email.

Register the kids for the Kids Clubs

Your children ages 4 to 17 are automatically signed up for the Mini Club® and Club Med Passworld® as a part of Club Med’s all-inclusive package. Baby Club Med® for ages 4 to 23 months and Petit Club Med® for ages 2 to 4 years old, are at extra cost if required.

It is highly recommended you secure this at the time of booking.

Find out more about our Kids Clubs

The ''My Club Med'' app

Download the My Club Med app to have a first taste of the experience that’s waiting for you, plan your activities on the ground and get tips to prepare for your stay.

Download on Apple

Access to the easy arrival online service

Ski equipment rental, ski class sign-ups, necessary childcare information, check-in and check-out information... our "Easy Arrival" service allows you to prepare your trip so that every thing is ready to go when you arrive! It’s the guaranteed stress-free way to save time.

This service is offered:

  • 40 days before arrival for Silver, Gold and Platinum Great Members
  • 30 days before arrival for Turquoise Great Members
Easy Arrival

Transportation information

If you reserved a trip that includes transportation, you will receive all of the documents necessary for your trip and transfers. If you reserved a trip without transportation, we can organize your transfer to the Resort. Parking spots* are also available in the majority of our resorts.

*At extra cost