La Plantation d'Albion Club Med Mauritius

The overall management is good and they spend time asking if everything is OK and making sure you are enjoying the resort. The resort itself is in a great location with picturesque scenery and a tranquil environment.

However, we felt that some of the wait, bar and cooking staff did not have sufficient fluency in English with the result that orders were sometimes not correct and food not always cooked as requested. We found it unusual to have to ask for milk with tea and for a teaspoon to stir it when so many South Africans who drink tea and coffee frequent the resort. One lunch time when we requested ice for the drinks the waiter just said "no ice it's finished" - this is not expected at a 5 star resort with more than one bar. Several requests for drinks to be restocked in the room fridge were also ignored - we asked for sparkling waters and orange juice and no fizzy drinks but were given sparkling waters, fizzy drinks and other fruit juices but no orange juice for some reason. It seemed to us that the staff below management could benefit from more training in customer service.

It was also unacceptable that one evening my husband, who does not drink alcohol, was told that the shooter offered outside the restaurant was "banana water" when he asked several times whether it contained alcohol. When I tasted it, I recognized that it was rum. On another occasion, he ordered a virgin Mary (tomato cocktail) and confirmed several times with the waiter and barman that he did not want alcohol and when the drink arrived the waiter again confirmed no alcohol but it was actually a Bloody Mary with vodka. This attitude could have dangerous consequences for people who do not drink due to health reasons.

The food is good and the planning and organization for the dinners held in different venues such as the old fort is very good. The logistics seem to be carried out flawlessly. The activities and entertainment are also well organized.

It's great that you can use the facilities at the other Club Med on the island but there is no shuttle service between the hotels so you have to pay for a taxi if you want to go.

Despite the few hiccups, overall we had a good experience and a restful holiday.

Had an amazing time at the La Plantation, Albion. Quality of Food and service was excellent and were well looked after by Vidya at the Phare restaurant.Our boys had a great time snorkelling,kayaking and swimming by the beach area.As a family we loved playing Padel . Had great advice from Andy in Excursions and enjoyed the excursion we went on. All the GO’s were very friendly and great fun full of energy in all the activities they provided. A really memorable holiday for the whole family

I loved the kindness of people, beautiful atmosphere. Rooms are beautiful and clean and the whole environment was beautiful. The food and entertainment were amazing. I would not mind going back there

My mom and I spent a week at Club Med Plantation d’Albion, and we had an amazing experience!
The island is stunning, and the hotel is beautiful and well-maintained.
There was never a dull moment, there’s always something happening, plenty of activities, and a great atmosphere all around.
A special thank you to Roman and Vichy (sorry if I’m getting the name wrong), who always greeted us warmly, with a personal touch, and kept us updated on the best things to do.
During our relaxing vacation, we even got to try golf and archery for the first time-the instructors were fantastic!
We also went snorkeling, scuba diving, practiced yoga, and enjoyed a wonderful spa treatment.
One of the highlights was a guided tour exploring the history and culture of Mauritius with Patrick , it was fascinating, and included a rum tasting at a place that looked like paradise.
The staff was kind and welcoming, the hotel was lovely, the views were breathtaking, and there were so many activities to enjoy!
We’ll definitely be back!

The resort was beautifully cared for. The food was delicious. Something for all ages and abilities to enjoy and participate in. Dr Noor Padaruth was so kind and helped me with my earache. He had a lovely manner. The staff were fabulous. Sophie was so kind showing us to our room the first night. Everyone made us feel so welcome and right at home. The rooms were clean and tidy. The plumbing in the shower wasn't great but it did work just the attachment to put the shower head in was very wobbly in rm 256. The resort was great to get around had lovely buggy drivers when needed. Its a very large resort. The walking tracks were well maintained. Wasn't noisy at night so allowed for peaceful sleep. Everything was included didn't need to spend any extra money. A wonderful and relaxing holiday thank you everyone involved club med, Lisa and Cassie.