Kiroro Grand Japan

We stayed there for 3 whole days, and tried almost every type of class, including mountain bike, board, tennis and golf. The coaches were friendly and professional, which brought us so much fun. We had private class with Josh, and really improve a lot. Mia becomes our friend, we enjoy chatting and having meals with her.

This was my first visit to Club Med, and I was extremely satisfied with everything. The warm hospitality and attentiveness of the GOs made my vacation peaceful and enjoyable. I'd like to express my sincere gratitude to Mina, Minami, Yunhee, and Nico, and to all the staff who, although I don't remember their names, took such great care of our family.

5歳の娘と家族3人で初めてクラブメッドキロログランドへ3泊4日の滞在をしました。
この旅行で一番の思い出は、人との出会いでした！！

滞在中、娘は毎日GOのみなさんに温かく迎えられ、たくさんお話ししてもらい、夜は一緒にダンスをしてくれました。
名前まで覚えてくれて、すれ違う時ですら名前を呼んで、笑顔で手を振ってくれる姿に、娘はすっかりGOさんたちのトリコです☆そんな娘を見ているだけで、私たちも嬉しくなりました。
普段から慣れないと恥ずかしがりやの一面が多いですが、みなさんの優しさで救われました。

アクティビティも、食事も楽しみましたが、それ以上にGOのみなさんの温かさとホスピタリティの高さが、この旅行を最高の時間にしてくれました。

帰宅してからも娘が「またみんなに会いたい、北海道また行きたい！」と毎日仲良くして頂いたGOさんの名前を言っています。

はじめての北海道、はじめてのクラブメッド、最高の思い出となりました。
それも最高のGOさんたちのおかげです！

☆mio☆
最初の案内担当がmioさんで本当に良かったです！私たち家族に親切にして頂いてありがとうございます。
一緒にごはんを食べたり、娘とダンスしてくれて楽しかったです！お見送りまで嬉しかったです！

☆berfin☆
英語が全く出来ない私たちにも優しく接してくれて本当にありがとうございます！娘も初めて日本人ではない方と触れ合えてすごく良い経験となりました。
いつも手を繋ぎ、だっこしてくれてありがとう！
to.berfin
Thank you so much for being so kind to us, even though we don’t speak any English!
It was such a wonderful experience for our daughter to meet and spend time with people from outside Japan for the first time.
You always held her hand, carried her, and made her feel so loved.
Special thank you!!

☆HINAKO☆(reception)
滞在中にたくさん一緒にごはんが食べれて、ゆっくりとお話しできてとても楽しかったです！ダンスも一緒にして、娘の手をいつも優しくとってくれてありがとうございます！

☆minami☆
いつも明るく元気に娘の名前を呼んでくれてありがとうございます！受付カウンターの前を通る時はいつも“みーちゃんいるかな？”と楽しみにしていた娘です。
ラストナイトのダンスも本当に楽しかったです！！

☆NENE☆
ディナーを食べる時、私たち家族に声をかけてくれてとっても嬉しかったです！一緒に食べて、お話しできて楽しかったです☆ラストナイトのパーティーでも娘とダンスしてくれて本当にありがとうございました。

またお会いできる機会があったら嬉しいです♪

I had the most incredible stay at Club Med! From the moment we arrived, the staff greeted us with warm smiles and genuine hospitality. Every interaction felt personal and heartfelt, making us feel truly valued as guests. The resort itself was stunning—beautifully maintained with breathtaking views and a wide variety of activities (e.g. mountain board, yoga and aqua gym) for every age and interest. A special thank you to the incredible G.Os (Berfin, Intho, Nico, Fede, Andrew, Azurah, Lucky, Sergey and Tanjung) who made our stay unforgettable. They remembered our names, celebrated our honeymoon with us, and went above and beyond to make every day feel extraordinary.

I was looking for some time to disconnect and recharge the batteries and Kiroro Grand turned out to be the perfect place for that! 5 days immersed in the lush Hokkaido mountain’s greenery or exploring nearby places (car is a good plus for independent excursions) and job done! Really would like to mention the super energetic Club Manager Merlin and her amazing team for finding the right balance between engaging guests and leaving them space when needed to. And of course GO Berfin for taking care and being supportive on any small detail, it really makes the difference! Fred and his tennis academy crew: it doesn’t happen very often to have a chance to train with an ATP pro as a coach and it was for sure my best tennis since many many years ago! A special mention also to Ai for sharing even in front of a drink all the sports activities available at the club and to Matthew the yoga instructor: classes definitely recommended. If you are looking for a spot to decompress in summer after months in the office, Kiroro Grand is the place!