Bali Indonesia

As a female solo traveller, I booked this trip because I wanted a safe place to stay, that offered an all-inclusive package and most importantly, the opportunity to play tennis. It met my expectations and much more thanks to the tennis coach, Lee. Lee was extremely friendly and patient as he coached myself and others. His tennis drills and instructions were excellent often speaking in English, French & Japanese, but most of all, he made it fun seeing everybody return daily for his next session. On occasions his groups were too large, but that was a reflection on how everybody enjoyed his sessions. Lee's personality and hospitality made my trip, particularly as I was travelling solo. I got to know many of the guests who played tennis; we socialised at dinner, had evening drinks together, and this made for an extremely social holiday. I also want to say "thank you" to Houcem, the Resort Manager, who went out of his way to talk to the guests to check they were having a good time. I have to acknowledge the GO's who worked tirelessly to ensure the resort, the grounds, the rooms, the Garden/Pool dinners, bar/beach area and entertainment met guests' requirements.
Areas for improvement - as a tennis player and one of the main reasons I travelled to Club Med Bali, an investment in court maintenance needed, particularly on Crt 2. Additional ball supplies needed and thanks to Houcem for my tin of new balls. The restaurant "The Deck", when using the App to book an evening table, would only permit me to do so if booking the premium menu. This other guests had problems with. On mentioning this issue to Lee, he organised my table, thanks Lee. My expectations of this restaurant fell short, the ambience was good but believing this offered another level of service to the main restaurant, it did not. I certainly believe this restaurant would receive great reviews if the serving staff had experience of working in a 5* class restaurant.
I'd like to say big thanks to Lee, Elsa in the office and Tarryn "with two RR's, for making my holiday enjoyable. Would I attend again. yes, definitely and next time I would get some tennis friends to join me, if Lee is still the tennis coach.

The staff are amazing 👏 everyone doing their best to make you have the best time! Love the Zen pool for 18+ with a silence policy. The food is plentiful and has a great variety. I am coeliac and was looked after implicitly by the beautiful Chef Novi. Every meal touring me around for the safest options with warmth and humility. Special mention for Chef Perez for the comedy relief. Two special dinner nights where the whole F&B team move everything outside which is a huge effort for the team and these are spectacular! The circus team also deserve a huge mention. I look forward to their performances with anticipation.
Spa team are also fantastic for an extra splash. Thank you to Chef de Village our beautiful host Houcem, for making our stay very special!

We had a fantastic experience at Club Med Bali! The Kids Club and Petit Club were absolute highlights of our stay, and the team was warm, caring, and truly wonderful with our two daughters.

A special thank you to Youness, the director of the Kids Club, who went above and beyond to help me plan a little birthday surprise for our oldest. She felt celebrated and it made the holiday even more memorable.

The Petit Club team was also amazing. They were always so kind, patient, and reassuring with our little one. A special shout-out to Dayu, who constantly kept me updated via WhatsApp with pictures and messages so I knew my daughter was happy and comfortable. That extra communication gave me such peace of mind.

We’d also like to thank Chef Perez, who was outstanding. Not only did he guide us in finding delicious vegetarian options every day, but he also went above and beyond during the cooking class I did with my six-year-old. Even though it was a last-minute request, he immediately arranged for a vegetarian alternative so that we could cook alongside everyone else. That flexibility and care truly made the experience special for us.

Everyone at Club Med Bali was so friendly and welcoming, and the entertainment in the evenings added a wonderful touch. Our girls especially loved the shows—and even had the chance to perform in them twice during the week, which was such a joyful highlight for them.

Knowing our daughters were safe, happy, and having fun allowed us to relax and enjoy every moment. Thank you to the entire team for making our holiday so memorable!

Our second trip here in two years. This is an amazing location with perfectly manicured gardens, a great beach, food and facilities. What stands Club Med Bali out however is the quality of the staff (GO) team. Jeffrey, Daiyu and Winnie in particular, were extremely generous with their time in befriending our kids and making sure they had a fantastic holiday experience.

My stay was perfect and especially Ruth at the spa had excellent service and Jeremy at the bar had excellent service and was extraordinary with drinks. Thank you for a perfect holiday