Coronavirus Free Amendment Policy
We are doing everything we can to support our customers, to ensure that you are able to enjoy your holiday in future and to ensure that the money you have paid remains both legally and financially protected.
We have implemented the following changes to our standard booking conditions, to make rebooking your holiday as easy as possible, using your Refund Credit Note.
All customers due to depart up until 16th May 2021 can amend their booking free of charge (with no amendment fee).
• For March and April departures, rebooking your holiday, including rebooking flights with the original airline, up to April 2022.
• For May, June, July, August, September, October, November and December departures, rebooking your holiday, including rebooking flights with the original airline, up to 12 months after the original date of travel.
• The free amendment must be made at least 7 days before your original departure date. Any amendment within 7 days will be subject to normal booking terms and conditions.
• If your holiday includes flights, your new flights should be with the same airline.
• If you want to amend to a holiday which includes flights with a different airline, you may need to pay an additional sum and the normal airline booking terms and conditions will apply.
• If your new holiday is cheaper, we will credit you with the difference.
• If your new holiday is more expensive, you will need to pay the difference in price. However, we will give you a discount of up to £130 per adult and £65 per child on more expensive bookings, so that you only need to pay the extra. This offer ends at 11:59pm on 27th April.
Our Winter 21/22 season is now available for booking and it’s possible to reschedule your holiday to then with no amendment fee
To benefit from the free change offer please get in touch with our team by calling 0845 367 67 67. One of our travel advisor will be on hand to discuss your booking. Please note you will be required to pay the difference in price of the new holiday, but we have some great offers detailed below to help with that! Terms and conditions apply.
See more information about the Refund Credit Voucher.