Club Med Covid Hub

Find all of our important Covid-19 related information in one place

We’re here to help you feel confident when planning or booking your next holiday, therefore we have made it easier for you to find information about how your holiday experience may be different due to new measures, how to prepare for your departure and what we are doing to ensure that all of our guests and colleagues are as safe as possible.

After the UK Government announced plans for lifting lockdown it is clear that holidays due to depart before May 2021 are unable to go ahead. We know that this must be a huge disappointment to you and those who were going to share the experience. Every customer affected will receive a Refund Credit Note (RCN) for the full amount you have paid. We’ll be sending these out in order of departure dates.

It does look like our freedoms could be returning soon, so why not consider rebooking for either a sun or ski break in Winter 21/22 as bookings are now open? You could receive up to £130 off per adult and up to £65 per paying child* should your new stay be more expensive.

Talk to our customer service team, who will make it simple to rebook, by calling us now on 08453 67 67 67.

How we are helping you...

Travel with Confidence

Discover more about we are offering to help you feel confidence when booking a holiday with Club Med.

Free Changes

Bookings with departures up until 30th April 2021 can change their booking with no amendment fees.

Randox Covid-19 Testing

We have partnered with Randox Laboratories to help you get a discounted Covid-19 test so that you have less to worry about when preparing for your holiday.

Your questions answered...

Covid-19 FAQs

Find the answers to your frequently asked questions.

How you can stay prepared...

Ski with Peace of Mind

We are continually working to supply you with important, up to date information about your upcoming ski holiday.

Your Holiday Checklist

Follow our holiday checklist to ensure that you are fully prepared for your upcoming Club Med holiday.