We’re here to help you feel confident when planning or booking your next holiday, therefore we have made it easier for you to find information about how your holiday experience may be different due to new measures, how to prepare for your departure and what we are doing to ensure that all of our guests and colleagues are as safe as possible.
After the UK Government announced plans for lifting lockdown it is clear that holidays due to depart before May 2021 are unable to go ahead. We know that this must be a huge disappointment to you and those who were going to share the experience. Every customer affected will receive a Refund Credit Note (RCN) for the full amount you have paid. We’ll be sending these out in order of departure dates.
It does look like our freedoms could be returning soon, so why not consider rebooking for either a sun or ski break in Winter 21/22 as bookings are now open? You could receive up to £130 off per adult and up to £65 per paying child* should your new stay be more expensive.
Talk to our customer service team, who will make it simple to rebook, by calling us now on 08453 67 67 67.
Discover more about we are offering to help you feel confidence when booking a holiday with Club Med.
All stays departing until December 2022 are covered by our Covid-19 insurance.
Bookings with departures up until 30th April 2021 can change their booking with no amendment fees.
We have partnered with Randox Laboratories to help you get a discounted Covid-19 test so that you have less to worry about when preparing for your holiday.
Find out more about the precautionary measures in place in all of our resorts to help keep you and our colleagues safe.
Find out how to use your RCN to rebook your holiday.
Find the answers to your frequently asked questions.
Find out which of our destinations are available to offer you a luxury holiday.
We are continually working to supply you with important, up to date information about your upcoming ski holiday.
Follow our holiday checklist to ensure that you are fully prepared for your upcoming Club Med holiday.
We are continually working to supply you with important, up to date information about your upcoming summer holiday.