We’re here to help you feel confident when planning or booking your next holiday, therefore we have made it easier for you to find information about how your holiday experience may be different due to new measures, how to prepare for your departure and what we are doing to ensure that all of our guests and colleagues are as safe as possible.
After the UK Government announced plans for the traffic light system for holidays from the 17th May 2021. We will have a flexible approach to our booking policy. See the following:
Red destination - If the destination is on the red list 7 days before departure. You will have the option to re-book for a later date or ask for a refund.
Amber destinations - If the destination is on the amber list 7 days before departure. You will have the option to go ahead and travel to the destination or re-book for a later date - airline T&Cs apply.
Green destination - If the destination is on the green list 7 days before departure. You can travel and normal booking conditions apply.
Talk to our customer service team, who will make it simple to rebook, by calling us now on 03453 676767.
Discover more about we are offering to help you feel confidence when booking a holiday with Club Med.
All stays departing until December 2022 are covered by our Covid-19 insurance.
Bookings with departures up until 16th May 2021 can change their booking with no amendment fees.
We have partnered with Randox Laboratories to help you get a discounted Covid-19 test so that you have less to worry about when preparing for your holiday.
Find out more about the precautionary measures in place in all of our resorts to help keep you and our colleagues safe.
Find out how to use your RCN to rebook your holiday.
Find the answers to your frequently asked questions.
Find out which of our destinations are available to offer you a luxury holiday.
We are continually working to supply you with important, up to date information about your upcoming ski holiday.
Follow our holiday checklist to ensure that you are fully prepared for your upcoming Club Med holiday.
We are continually working to supply you with important, up to date information about your upcoming summer holiday.